4 Workplace Health Benefits You get from Cleaner Carpets


Healthy workers are productive workers, right? You know it’s important to have clean premises, but what are the specific benefits?

Well, find out by reading this list below:

  1. Pollutants Get Eliminated

Depending on which region of the country you’re in, you can avoid harmful and noxious pollutants like:

  • Lead particles
  • Cockroach allergens
  • Pollen
  • Everyday dirt and grime

Simply by walking on the carpet, your employees can release those pollutants into the air. But when you have your carpets cleaned regularly, you don’t have to deal with the problems that can result – like lower productivity and missed work days due to health concerns.

  1. Clear Out Dust Mite Infestations

You’ll never notice dust mites because they’re microscopically small in size. They themselves don’t cause allergies.

But they do leave feces and body fragments behind which do cause allergic reactions, or make existing conditions worse. Steam cleaning uses high temperatures dust mites can’t survive, which eliminates this problem.

  1. Stop Mold from Growing in the First Place

If you live in an area of the country with high humidity, you’re at especially high risk for this health concern. Dirty carpets can grow mold when it’s exposed to moisture. On top of that, your employees can bring the moisture in from the outdoors with them when they enter work every day.

With regular carpet cleaning, drying equipment takes care of all your moisture problems so no health concerns arise.

  1. Keep Your Indoor Air Quality High

Many studies find indoor air quality is actually far worse than outdoor air quality. For example, the EPA has found the typical range to be about 2-5 times worse, and occasionally this number skyrockets to 100 times worse. The EPA goes on to explain that indoor air pollutants are actually 1 of the top 5 environmental risks to public health. And they also say that unless buildings are designed with special ventilation, they only act to keep indoor air quality low or make it even worse.

Regular carpet cleanings help improve air quality so your employees don’t experience both obvious and not-so-obvious health problems caused by low indoor air quality.

At the end of day, high indoor air quality keeps your workers happy and productive, which gives you a healthy bottom line.


5 Flu Prevention Tips to Stay Healthy This Winter


It’s hard not to get the flu, but you can reduce the chances you get it with these tips from Carroll Company.

You can never totally prevent the flu, but you can certainly take steps to significantly reduce the chances you get it.

Around 200,000 Americans get the flu bad enough to go to the hospital each year, while around 5-20% of our population ends up actually getting the disease.

Here are some steps you can take to avoid being one of them:

1. Get a Flu Vaccine Every Year

It’s simple, cheap, and the Centers for Disease Control and Prevention (CDC) recommends it. The vaccine actually protects against 3-4 of the most common strains of the flu virus in any given year.

Anyone in your family that’s 6 months old or older should get one as soon as this season’s most current vaccines become available.

2. Wash Your Hands Often…And Don’t Forget to Dry Them!

You should wash your hands after coming into contact with anyone or anything that could have the flu virus. Teachers, friends with children, public restrooms, and even at home – watch all these places as carefully as possible.

You need to wash your hands for at least 20 seconds. Make sure that whatever you use to dry your hands, you also use that to turn off the faucet in public bathrooms.

3. Get Enough Sleep

For adults, that usually means 7-9 hours per night. If you don’t sleep enough, that weakens your immune system. To get good sleep, keep the temperature in your room between 60-68, make sure it’s quiet, keep your room dark, stick to a schedule of going to sleep and waking up at about the same time, and create a consistent routine you use right before bed.

4. Practice Other Good Health & Wellbeing Habits

This includes things like 30 minutes of rigorous exercise 3 times per week and:

  • Doing what you need to take care of stress
  • Drinking plenty of water
  • Eating healthy

5. Don’t Touch Your Nose, Mouth, or Eyes During Flu Season

Even if you follow good personal hygiene perfectly, you can still get sick with the flu. That’s because your hands are germ factories!

You might also want to bring food to work that you can eat with a spoon or fork instead of your hands. If you simply must eat a sandwich, wrap a tissue, paper towel, or napkin around it.

If you follow those 5 tips, you don’t guarantee yourself perfect health this flu season, but you do give yourself a good chance of not getting it this year.

What’s the Difference Between a Spot & a Stain?


How do you know if you have a spot or a stain? Learn the difference and how to clean both in this post from Carroll Company.

If you want the quick answer, the difference between a spot and a stain is about 24 hours.

But let’s boil it down to a more technical level:

  • Spots – To make these, you have to drop or spill something on your carpet. Whatever you spill, it won’t permanently bond or cause damage to the carpet fiber. Clean them right, and you can entirely remove them from your carpet.
  • Stains – With these, they can permanently damage your carpet fiber. They either add or take away color from your carpet.

You know you have a spot when it’s made of something like dirt, dust, or mud. Foods that don’t have artificial dyes make spots too.

But here’s the thing – you have to use the right cleaning chemicals to get rid of spots. Glass cleaner, metal cleaner, toilet bowl cleaners, and other hard surface cleaners – you can use them to clean spots.

Some Kinds of Spots

There’s a few types of spots that you might run into as you clean:

  • Solvent soluble spots, which are oily or greasy. If you can, you may want to use a gelled solvent. If you use the standard variety, they may not penetrate down the shaft of the carpet fiber and give the good cleaning you want.
  • Water soluble spots can include a wide range of materials like food spills, bodily fluids, or waste. Cleaners for these are detergent-based, and they take more time and caution to apply and do their work.
  • Special treatment spots may actually be stains. The cleaning agents themselves are bleaches or oxidizers. If you’re cleaning for a customer, have them sign a release so you don’t end up buying them a replacement carpet.

Cleaning Carpet Stains

Now with stains, they do contain artificial dyes that can permanently alter the color of your carpet. Soda, wines, coffee, fruit punch, mustards, medicines, and make-up all have the ability to stain.

Getting rid of these isn’t as tough as you might think. Simply blot at the stain with the appropriate cleaning solution.

Always blot from the outside of the stain inward. If you blot from the inside to the outside, you risk spreading the stain. And never rub – rubbing can cause carpet fibers to break down prematurely.

So there you go – a simple guide to spots and stains, and what you can do about them.

Is That a Good Cleaning Customer?


“The customer’s always right.” You’ve heard that one many times before – but is it always true?

Yes, you do have to do everything possible to make a customer happy. But if you’ve been in business a while, you’ve known that most customers are fair while a small number have constant, frivolous requests.

In business, including the cleaning business, it’s all about relationships. What you often don’t hear is that the relationship has to be win/win for both parties. If the scale tips too far in favor of you or your client, one of you is going to get unhappy.

And that’s when the problems start. If you’re not providing quality service, the customer complains more. If your customer starts to complain too much, then you start losing patience and eventually, profitability.

How to Work Your Way Through Tough Client Situations

Every client’s going to make requests from time-to-time. But how do you know whether they’re requesting too much?

That’s pretty easy. Figure out what margin you need to make with each customer, while staying in line with prices within your market. Track all the time and costs that go into a certain customer for at least a month, and up to 3 months for a precise gauge.

If you’re falling drastically short of where you need to be to deliver a quality service, it’s time to have a discussion with your client.

All you have to do is have a written record of your costs and their requests, and then present the data to the client. Then, you have clear, logical grounds for increasing your prices. If they agree, then you’re in good shape.

But some will balk and ask to terminate their service. As long as you have a logical reason for increasing prices, then many clients will actually agree. If a client leaves instead, then you’re free to pursue better ones.

A Graceful Way to Let Go of Clients

Of course, whenever you part ways, you want to do so on good terms, if possible. Didn’t Warren Buffet say a business’s reputation is the most important thing it has?

Whenever you decide to let go of a client, make sure you discuss a win-win way of doing so. Let them voice their concerns, and also explain to them your side of the situation and what you need to make the relationship fair.

If they’re unwilling to make any changes going forward, let them out of their contract early. Refer them to a business that fits their needs better. Ask them what terms they feel would be reasonable for an amicable departure.

Finally, you can’t make everyone happy – no matter how hard you try. But do your best to do so – your business’s livelihood depends on it.

How Much Will Cleaning Your Own Carpets Cost?


There’s no straightforward and simple answer to this question. You see, part of the answer depends on how you choose to clean your carpets (hot water extraction, encapsulation, dry, and so on). And what type of cleaning system will you use? Will it be one that mounts on a back of a truck, or will you use portable carpet cleaners?

Things like these affect your costs.

1. Know the National Average

In general, you can expect it to cost around 30-50 cents per square foot to clean the carpet at your business.

2. Age of Your Carpet

The older it is, the more it’s going to take to clean. If your existing carpet is more than 10 years old, it may be worth your time to entertain the idea of replacing it.

3. Condition of Your Carpet

Is your padding worn out? Is the pile crushed? Has your carpet lost a lot of color? Are there wrinkles and ripples all over the place?

The worse the condition of your carpet, the more it’s going to cost to clean.

4. Do you Perform Regular Maintenance on Your Carpet?

An ounce of prevention is worth a pound of cure. The more regular maintenance you perform, the longer your carpet lasts, and the less cleaning it takes.

Do you vacuum once per week? That’s not enough maintenance, but you should do it. In addition, you should also clean around your baseboard and other difficult-to-access places, use a crisscross vacuuming pattern on heavily trafficked areas, and add soil retardants to your newly cleaned carpet.

Furniture Moving

It’s going to take more time to move all the furniture in your office. Think about other obstructions you might have too.

How long will it take to move all of those so you can access the carpet?

Extra Costs

There’s always odds and ends that add to your costs. One of those is the number of spot-cleans you’re going to have to do. You might also want to repair the color of your carpet, dry it, and have it steam cleaned.

Well, that’s the breakdown for carpet cleaning costs. Now, you know some strategies for saving money, increasing your profitability, and making your business a cleaner place for your customers to visit.

Cleaning Pros: Will Smoking Hotel Rooms Continue to Exist?

Will Smoking Hotel Rooms Continue to Exist?

Smoking’s become so unpopular some hotels charge guests high fees for their habit.

This comes also in the wake of states like Washington, and Colorado who have completely legalized the use of marijuana. States like Alaska, Nevada, California, and several others have some decriminalization laws in place. In that case, hotels where it is legal and allowed to smoke marijuana engage in the same practice.

So you can look at it one of two ways:

  1. If you smoke, life is getting harder and more restrictive
  2. If you don’t smoke, life gets much better for you

The same idea also applies to e-cigarettes. “Vaping” as it is known, in hotel rooms, can be a common practice.

What Does This Mean for Pro Cleaners?

You have a couple options when it comes to smoking:

  • Ban it entirely to make your life, and the lives of your customers, simple and easy
  • Allow it and charge high fees for guests who prefer to smoke

If it’s the latter case, there’s a number of costs you have to remember to factor in:

  • Replacing or cleaning bedding, towels, rugs, curtains, lampshades, and any other fabrics in any room
  • Additional cleaning time
  • Taking the room out of inventory while you do all the cleaning
  • Possibly annoying or bothering neighboring guests and losing their business

This loss could cost you up to 10-50% of your inn’s revenue!

So if you think you’re setting your fees quite highly for smoking guests, maybe you’re not setting them high enough after all.

An Additional Consideration If You Choose to Allow Smoking

One of the reasons you got into the accommodation industry was to make a profit.

Remember how good business means creating win-win’s for you and your customers?

In this case, you’re setting them up for a win-lose.

They get to smoke, but you punish them financially for it.

So that discourages them from doing what makes you a profit!

You’re trying to eliminate your market if you overcharge for smokers.

Now, if you do allow smoking, you’ll never discourage it entirely. Some people will always pay for the privilege to smoke.

But you put your best interests against your customer’s.

And your business works better when you align both interests for success.

Now we’re not going to tell you what you should do. But do take a good, hard look at your hotel’s business practices before you take any drastic action.

Until then, keep your guest’s rooms clean, and watch them reward you with more business!

Have You Heard about Ultrex Antimicrobial Wipes?


With Ultrex, you get the leading industrial cleaning wipe that also sanitizes your skin from germs and bacteria – without using water or rinsing!

Aloe and Vitamin E work together to moisturize and condition your skin. Dirt, grease, and grime are removed quickly, leaving behind a fresh citrus fragrance. Waterless application makes them perfect for working alone and keeping your company’s sanitary conditions high!

Like most hand wipes, they’re easy to use, and they also moisturize your skin. They work well in supermarkets, manufacturing companies, schools, offices, food service companies, and at health care businesses.

Each wipe is a generous 12” x 10” size.


Another nice thing about these wipes is that they’re very safe to use. For example, here’s what can happen:

  1. Your eyes may become only slightly irritated if they come into contact with these wipes
  2. Your skin will not get irritated at all from using these wipes!
  3. You can get an upset stomach or slight nausea from ingesting them

And if you do get the cleaning agent in your eyes, simply flush with large volumes of water for at least 15 minutes.

In general, they provide cleaning and are a very safe product to use. To learn more about Ultrex, visit our website.

Do You Get a Good ROI from Your Cleaning Equipment?


Everything you do in your business needs to be tracked – including the performance of your cleaning equipment.

Do you really need that top-of-the-line model? Maybe the less frequent repairs and better cleaning job are worth it.

Maybe it makes more sense to buy equipment that’s just “good enough.” The up-front cost of brand-new equipment may not be justifiable.

But, the point is you really don’t know until you start measuring the exact ROI your cleaning equipment provides.

How do you do that?

Well, make sure you follow these steps:

  1. Equipment Cost

This one’s pretty easy. Many professional cleaners will categorize their equipment as “Major” and “Minor.” They create a certain minimum threshold (usually a few hundred bucks or so) or life expectancy (like a year). To start, classify your equipment and calculate its initial cost.

  1. Frequency of Equipment Use

The more equipment costs, the more often you should be using it. For example, if you drop $1000 on a certain piece of equipment, you should be using it many times throughout the year. It should be saving you time on labor. Track how many hours per month you use your equipment.

For an interesting comparison, calculate how much time a job takes using your new equipment versus the way you used to do it. See if those numbers are less than your previous work processes.

  1. Location of Use

If it’s a particular piece of equipment that gets used at multiple locations, that’s going to give you a better ROI. If you use it for a single site, that’s going to hurt your ROI.

If you use it at a single location, maybe it makes more sense to just rent the equipment.

  1. Cost of Repairs

The more repairs you have on your equipment, the less it’s worth to you. In some cases, it makes more sense to rent equipment if it’s the type of equipment that breaks down frequently. Pressure washers have a notorious reputation for wearing down and requiring repairs, so it makes sense that you might rent one instead of buying it.

  1. Stress & Aggravation Caused by Frequency of Repairs

No cleaning equipment is perfect. Everything’s going to need some repair from time to time.

If you have to haul in your equipment for repairs, that’s billable labor time that costs you. And, it’s just plain annoying that you have to take time out of your day to drop the equipment off and have it repaired (or do the repair yourself).

When you have smoother workflows and greater peace of mind, you deliver better service. Track the number of repairs you have to make for each piece of your equipment throughout the year.

Now You Can Make Decisions!

Are you really getting the return you need from your cleaning equipment? Or is it weighing you down (literally and figuratively)?

Now you know – and you can make the decisions necessary to improve your ROI and service quality.

How to Clean Your Office Fast

“Work smarter, not harder,” goes the old cliché. Let’s apply this to tips for cleaning your organization’s building.

  1. Invest in the Right Equipment

While there are some techniques you can use to do things better and faster than before, one of the keys to cleaning success is using the right equipment for the job. Note that we say the right equipment, which doesn’t necessarily mean the most expensive (although that might be the case). One example is using white terry cleaning cloths instead of older rags for a better cleaning job.

  1. Cleaning Electronic Screens

Use a microfiber cloths or electronics wipes to clean computer and electronic screens. Wipe the screen with a dry cloth while the screen is turned off. Other parts of the monitor should be cleaned with a slightly dampened cloth. If CDs or DVDs need to be cleaned, wipe them from the center out towards the edge.

  1. Develop a Plan

A business without a plan is doomed to run inefficiently, and the same goes for cleaning. Get a detailed cleaning procedure in place that makes the best use of your time. Test it, and continue to revise as you learn smarter and faster ways of doing things.

  1. Organize Your Cleaning Tools and Keep Them in One Place

This tip sounds so simple, but it bears repeating – organize your cleaning tools and keep them in one place. Have you ever run into that person who never seems to have anything in the right place? Organize your cleaning tools keep them where they belong; you’ll get your cleaning done that much faster.

  1. Schedule Cleaning to the Minute

As with the organization of your tools, be very detailed with the organization of your schedule. In fact, do it to the minute – for the entire week and month. With a clear schedule, written and in place, you’ll clean faster and more efficiently every time.

  1. Take Regular Inventory

Make sure you have all the tools and supplies you need in the first place so you don’t have to go restock every week. Whatever your routine is, schedule it, and make sure you have the right inventory at all times.

With these six tips, cleaning your organization’s building will be much more efficient.

Are You Looking at a Spot or a Stain?

Yikes! You see something nasty on the rug, but you don’t know how it got there! The good news is the difference between a spot and stain is only 24 hours.

If you’re lucky enough to find a spot before it becomes a stain, it may be possible to remove it with only water. However, if a spot has been sitting for longer than that there are chemicals specifically made for different stain types.

It can be tough to clean stains, so here’s a few tips for taking care of different types:

  1. Blot the spot, don’t scrub it. Work your way from the outside in. If the stain isn’t gone after the first round of blotting, then rinse it thoroughly with clean water and start blotting again. Don’t scrub the carpet, you can damage the fibers.
  2. Use hydrogen peroxide products for stains like coffee, tea, and wine that contain tannins. Even if you accidentally use too much hydrogen peroxide, there won’t be much residue left in the carpet after cleaning. Products that do leave residue cause the spot to resoil quickly again.
  1. Water-soluble stains. Simply using a non-bleach detergent, diluted 1oz per gallon or water, can remove a number of common stains. These include alcohol, ice cream, milk, some kinds of ink, wet/latex paint, berries, and colas.
  1. Pet stains. Sometimes you love your pets and sometimes they drive you up the wall. Unfortunately, the stains they leave behind can be difficult to remove.

If you find a fresh accident, the resultant stain is much easier to remove. After removal, simply blot the affected area without smearing or scrubbing. If the stain is not removed, moisten it with a product especially for pet stains. Then blot and repeat that process until the stain is gone.

Stains come in many shapes, sizes, and varieties, and can sometimes be hard to remove. Hopefully, these tips can help..