What Role Do Cleaning Pros Play in Healthcare Facilities’ Patient Care?

Truthfully, cleaning professional play whatever role you decide they should play.

However, before you make any decisions, you should understand their importance to your patients’ health.

It’s easy to look at cleaning professionals and think they don’t have as much education and therefore don’t have a big effect on your patients’ health.

But they actually play an important and underappreciated role.

Here’s some points to consider the critical nature of skilled cleaning pros and thoroughly documented sanitization processes at your healthcare facility:

1. Cleaning Pros Save Lives Because HAIs Kill More Patients than Car Crashes or Breast Cancer

Somewhere around 75,000 – 100,000 people die each year because of preventable affections they acquire at healthcare facilities. In particular, that involves hospitals.

The data gets collected from more than 3,000 hospitals who report such infections to the CDC. To ensure data quality, the CDC also weeds out cases where patients may have had infections prior to admission.

In other words, that means the 75,000 – 100,000 deaths are a conservative number.

Does your healthcare facility have tested, documented processes known to minimize HAIs? Do you measure the effectiveness of the sanitation products you use? And do you have cleaning pros who understand this and take their jobs seriously?

Other factors play a role (including handwashing). But, cleaning pros clearly have a huge role in preventing the spread of HAIs.

2. Patient Satisfaction is Strongly Related to Cleaning Pros’ Tasks

During a patients’ stay, whether just for an hour or for several weeks, environmental factors frequently play a large overall role in patient satisfaction.

Cleanliness readily apparent to the senses, lighting, noise level, temperature, aesthetic beauty, working equipment, and the comfort of furniture all affect your patients’ experience.

All these smaller things add up, resulting in the patients’ overall satisfaction level. And it’s important to monitor and fine-tune each one for the best care possible.

3. Your Facilities Manager Affects Clinical Staff Moreso Than Anyone Else

Your team may not have a direct impact on staff. But your indirect impact certainly makes a difference to nurses and doctors.

Properly maintained equipment helps staff feel comfortable they can deliver the best level of service to patients. Having supplies at the ready keeps staff calm and relaxed, knowing they can always do their job. An efficient building and room layout makes providing the service easy.

Simple fixes like securing handrails can mean the difference between staying healthy – and falling, breaking a bone, and either a longer, costlier stay or possibly the death of the patient.

Does your facilities team, cleaning team, or janitorial team, however you think of them, save lives simply by doing their jobs?

Yes. And their work and how it affects your patients is something worth studying and continually improving.

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