Top 3 Trends Expected to Affect the Cleaning Industry in 2018

What’s moving the cleaning industry forward in 2018?

Don’t waste any time and find out:

1. Technology Will Be Used to Streamline and Optimize Processes

To stay competitive in 2018, you’ll have to adapt to the abundance of apps and software available.

Every cleaning company or team will look slightly different.

However, you may use apps to make online payment possible. Or, you may add your customers to an app that allows them to communicate with your team and get job updates. You might also use software to keep your own cleaning team apprised of the job’s status. Customers would also like estimates available online.

Look for ways you can offer more convenient service for your customers and streamline your own operations.

2. Increased Expectations for Employees

Historically, you may have thought of the cleaning industry as one with high turnover. You may believe not many people join the profession with the idea of creating a career.

You can certainly treat your cleaning team in whatever way you see most fitting. However, because of the increasing complexity of the profession and how much you need to learn to succeed, you can easily turn the job into a career.

Employees are beginning to expect that now. But, you’ll have to offer increased wages and benefits to reflect that.

3. The Pressure to Keep Service Levels High And Costs Low Remains

This trend certainly won’t go away this year. And it might be the reason why so many cleaning teams continue to integrate technology where possible to improve operational efficiency.

It continues to happen even though cleaning is shifting from a nice-to-have to a need-to-have.

If you think about it, it fits nicely with the previous trend of turning cleaning into a career.

You’ll only be able to create high levels of service and keep prices low with skilled and experienced staff.

Is your company or cleaning team positioned to include these trends in your operations?

If so, you can expect to have a successful year!

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